Terms and Conditions
The terms Upstream West Africa, Vale Media Group, VMG or “us” or “we” refers to the owner of the website whose registered office is Vale Media Group, Vale Enterprise Centre, Hayes Road, Sully. CF64 5SY United Kingdom. The term “you” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Vale Media Group is strongly committed to protecting your privacy while interacting with our content, products and services in a safe and secure environment.
Collection of Information
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
The second type of information that Vale Media Group websites collect is personal information. The Vale Media Group websites will collect personal information that let’s us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, Vale Media Group websites can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, etc…, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond. How much of your personal information that you choose to disclose to the Vale Media Group’s websites is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.
Use of Anonymous Information
The Vale Media Group’s websites automatically gather anonymous information to monitor the use of its website like the numbers and frequency of visitors and its areas, very much like television ratings that tell the networks how many people tuned in to a programme. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve the website to assure that it is as appealing as we can make it for as many users as possible. The Vale Media Group websites may publish or provide this aggregate data to other people.
Use of Personal Information
The Vale Media Group’s websites will only use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent.
There will be occasions where it will be necessary for the Vale Media Group’s websites to disclose your personal information to third parties. Vale Media Group may be required by law to disclose the information or to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online from the Vale Media Group websites, we will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside the Vale Media Group’s server.com unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.
The Vale Media Group’s websites operate secure data networks that are designed to protect your privacy and security.
Complaints about Privacy
If you have any complaints relating to online privacy issues on our website, please notify Vale Media Group. While Vale Media Group accepts no liability for any material or links posted to the service, we will investigate all complaints.
Contact Details for Complaints
Website Complaints Department
Vale Media Group,
Vale Enterprise Centre,
What are cookies?
Cookies are widely-used, small text files stored on a visitor’s computer. They are designed to hold small amounts of data about the visitor for a variety of purposes:
Analysis of visitor behaviour (e.g Google Analytics)
To deliver tailored page content
To manage shopping carts
Delivering targeted advertising
Logging in to protected areas
There are three types of cookies used on this website. The first are those that are strictly necessary and enable you to browse between pages. The second are for tracking visitor statistics and advertising campaigns (used for tracking visitor statistics and advertising campaigns, specifically this site uses Google Analytics). The third are used in the blog section of this site, these are ‘third-party’ cookies for social media.
You should check the relevant third party website for more information about these.
We do not sell any of the information collected in our cookies or pass any of the information on to third-parties.